Back Office Services

Today, OSI has expanded into a large business process outsourcing firm from its initial set up and provides a wide range of back office services to all its clientele. For us the future is very clear. OSI is committed to deliver best quality offshore and back office services to its clients with the assistance of its dedicated human resources and sound infrastructure. We have also established long-term relationships with our customers thus making it sure that all the benefits of outsourcing are supplied to our customers at the maximum level. 

We provide business process outsourcing with a difference. Our goal is to help any business owner to concentrate on what they are good at; running the business. Our motto: Do what you do best, we'll do the rest. When we talked a few years back about being able to do this we felt it was a distant dream. With the help of our great business alliances it has now become a reality. Back office services, can mean or include several things and as such, we expect to incrementally implement this array of services. Our back office operations provide a mixture of corporate and non-core services including service as well as technical support functions.

Our back office services can be broadly categorized as:

• Transcription works (Medical, Legal, Business, Media and General)
• Medical Coding
• Medical billing and collections
• Collections on medical accounts receivable management (AR Collections)
• Software development
• Website designing
• Search engine optimization
• Branding (logo designs, brochures, internet branding)
• Document conversion (data conversion to feed in to other formats like XML, HTML and so on)
• Full “Professional Employee Organization” (PEO) services - The term for “employee leasing”, which provides the means that we manage your employees for you. We will also provide all other benefits as part of the plan.
• Human resources management
  • Policies and procedures
  • Employee liaison
  • Hiring / Firing
• Accounting
• Payroll
• Benefits and benefits administration
  • Medical / Dental / Vision insurance
  • Prescription drug coverage
  • Life / Disability and other supplemental insurance
  • Flexible spending plan
  • Retirement plans (401k, IRA, Profit sharing)

The future

We are working on several new products which will enhance our product line and bring a better back office services. Some of the below listed items will be added as we grow.

• Electronic medical records
• Forms processing
• Pre-employment screening
• Front office services
• Functional testing, preventive health
• Teleradiology

We will be adding more products if it can match our quality requirements and we believe that it will benefit our clients. Please check back for updates.

If you wish to avail any of our back office services, don’t hesitate to contact us.