Medical Transcription Quality Assurance
Sunday, January 20, 2008
This is what The American Association of Transcription has stated on the principles of quality in Medical transcription.
Principles of Quality
Take a look at the AAMT statement at http://www.ahdionline.org/scriptcontent/qualityassurance.cfm
Outsource Strategies International (OSI) is a US based company that offers services in medical transcription, medical coding, and medical billing to clients globally.
It is true that to err is human but all medical transcription must have minimum error and a good level of quality assurance is mandatory. Transposition errors are different from transcription errors. As the name suggest, transposition errors occur when characters have "transposed" (switched places). The most common errors in transcription include omission of a dictated word, using of the wrong word, misspelling of words, typographical errors and grammatical errors.
This is what The American Association of Transcription has stated on the principles of quality in Medical transcription.
Principles of Quality
When a document is reviewed (i.e., audited) for quality, key principles in establishing quality assurance criteria for that document are:
- The transcribed report should be reviewed against the actual dictation. Reading the report without listening to the dictation does not provide an accurate comparison of the transcription to the dictation.
- The review should apply industry-specific standards as provided by current resources and references. When evaluating style, punctuation, or grammar, The AAMT Book of Style is the industry standard.
- The review should encompass attention to risk management issues and the documentation standards of accreditation and healthcare compliance agencies.
- Accuracy scores (ratings) should be quantified with the use of a numeric calculation that weights varying degrees of error against the length of the report. AAMT recommends the following quality goals: 100% accuracy with respect to critical errors; 98% accuracy with respect to major errors; and 98% accuracy with respect to all errors in the report, including minor errors (see below for definitions of "critical," "major," and "minor" errors).
- The reviewer (or the review process) should provide timely and consistent feedback to the medical transcriptionist in order to eliminate repetition of errors.
- All measurements, standards, and benchmarks should be disclosed to the medical transcriptionist and should be set forth in written guidelines by the healthcare provider or transcription service.
Take a look at the AAMT statement at http://www.ahdionline.org/scriptcontent/qualityassurance.cfm
Outsource Strategies International (OSI) is a US based company that offers services in medical transcription, medical coding, and medical billing to clients globally.
Labels: AAMT, medical billing, medical transcription, medical transcription errors, transcription quality assurance
posted by Outsource Strategies International @ 10:44 PM
