Technology

OSI offer this overview on the key points of the technology to help you understand how digital technology and the internet have made this all possible. We consider our medical transcriptionist as medical language specialists who must possess a unique set of core competencies in order to convert voice to text. Like Sign Language interpreters, what goes into their ears must come out through their fingers. Below we have an overview of our technology and quality control. Please feel free to contact us with any additional questions.

Technology

Methods of Dictation:

Digital dictation machines (Our preferred method): Reports are dictated on a digital recorder, which can be downloaded to a local computer that is connected to the internet. The files are then transferred over the internet to a secure server. These files are then downloaded by the transcribers who listen and transcribe. The transcribed documents are uploaded back to the server. Once the uploading process is completed, the clients can download them to their computer and thereafter can make prints or store electronically. All this is done using secure connections though passwords, etc. (Currently we support all digital recorders).

Toll free number: The process is the same as above, except that the Physician can use a telephone to do their dictation. The dictation is stored in the secure servers as the numbers provided will enable direct dictation to the secure servers. Once dictation is complete, the transcriptionist will log on to the servers and produce the transcribed documents. The transcribed documents are then uploaded back to the server and they can then be downloaded to the client's computer and they can be printed or stored electronically. All this is done using secure connections though passwords, etc.

Personal Computer: We can provide you with the software necessary to do dictate directly into your computer. The transferring is then completed the same as above.

Transferring of files

FTP (File transfer Protocol)

File transfer protocol creates a connection between your computer and our server and transfers the files to us and back. OSI will provide you with the software and any training necessary for this.

Browser based

All files are transferred by a secure 256 bit AES encryption over the internet using your browser (Internet Explorer, Netscape and so on). This is done via our website www.outsourcestrategies.com. The website uses a secure upload and downloading system. All files are transferred via our web page almost as easy as an e mail.

Quality Assurance: Quality is assured using:

All transcribed text reports go through 3 levels of checking by editors, proof readers and medical editors to provide 99% accuracy.
We always use the same transcription unit for the same office.
Transcriptions are done using Software which includes:

Stedman's electronic medical dictionary along with the entire range of Stedman's books,
American drug index
Our own database

We support Microsoft Word of MS Office 97/98 and 2000, WordPerfect 9. Sound / Media Players and converters such as GoldWave, Windows media player, DVIPS, WinAmp, MSV, ICS, DVF, DSS and PC Dart PlayAll, are all used that allow adjustment of pitch and speed, for more accurate transcription.