Appointment Scheduling for Healthcare Professionals

by | Last updated Jan 7, 2023 | Published on Oct 14, 2009 | Appointment Scheduling

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Appointment scheduling often becomes a complicated task for healthcare professionals in hospitals, large clinics, multispecialty practices and other healthcare establishments. The reasons can range from a heavy flow of patient traffic to a physician that practices in a number of clinics and moves from one medical office to the other. An inefficient appointment management system can cause overlapping appointments, no-shows, general patient dissatisfaction, and revenue losses.

The Right Strategy for Better Patient Scheduling Efficiency

In the present age, many healthcare professionals turn to a combination of:

  • Phone-based scheduling
  • Computerized appointment scheduling using state-of-the-art patient scheduling software.

This coupled with the services of outsourcing solution providers helps them achieve better efficiency, and save time.

Convenience, Ease and Speed

Some of the advantages of the above mentioned strategy of appointment scheduling for healthcare professionals are:

  • Multiple-user accessibility.
  • Depending on what’s most suitable for the office; appointments can be viewed by day, week or month; by treatment or equipment room; or by multiple providers.
  • Makes easy cross-scheduling and the scheduling of recurring appointments.
  • No time lag in identifying appointment availability for clients and patients.
  • Patients can conveniently be scheduled for visits, procedures, treatments, and exams.
  • 24/7 accessibility
  • Helps to track business and employee performance.
  • Customer letters and appointment reminders can be generated.
  • Patients can easily be referred to other offices.
  • Enables updating of patient contact information.
  • Enables easy identification of confirmed, unconfirmed, checked in, checked out, cancelled or missed appointments.
  • Reduces scheduling mistakes.

Lightens the Burden of Managing a Medical Practice

Online appointment scheduling for healthcare professionals is a wonderful add-on to their website, if they have one. It can lighten the hard work associated with managing a medical practice. More time on hand to commit to patient care, better patient compliance and fiscal viability are other rewards.


Julie Clements

Julie Clements, OSI’s Vice President of Operations, brings a diverse background in healthcare staffing and a robust six-year tenure as the Director of Sales and Marketing at a prestigious 4-star resort.

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