Outsource Strategies International (OSI) is an experienced hand in providing end-to-end dental billing services including comprehensive dental eligibility verifications and other services for dentists, endodontists, orthodontists, pediatric dentists, or periodontists.
In today’s podcast, Amber Darst, one of our Solutions Managers discusses the benefits of hiring an experienced dental billing company.
Podcast Highlights
00:44 Benefits of Dental Insurance Verification Services
01:31 What Does An Insurance Verification Specialist Do?
02:18 Why Rely on an Experienced Dental Insurance Verification Service Provider?
Read Transcript
Hi, this is Amber Darst, Solutions Manager for Managed Outsourced Solutions and I’ll be discussing a few points on how hiring an experienced dental billing company can help your office with the various dental insurance tasks. Constantly changing insurance regulations along with the lack of proper knowledge about dental insurance can lead dental practices down the road to an unfortunate loss of profit. While performing dental insurance verifications for each of your patients is crucial to prevent claim denials. In-depth knowledge of all insurance related procedures is necessary to avoid further costly mistakes.
00:44 Benefits of Dental Insurance Verification Services
Dental insurance experts help dental practices navigate the complexities of dental insurance. Their support can streamline front office tasks, minimize write offs and improve patient satisfaction, all of which contributes to enhancing reimbursement. Dental insurance verification services help dentists save time and focus on their core tasks. Most patients have absolutely no idea about their dental insurance coverage and that there could be different coverage percentages, fee-schedules as well as exclusions. Patients expect their dental team to be aware of their insurance coverage, so that there are no surprises when it comes to their out of pocket expenses.
01:31 What Does An Insurance Verification Specialist Do?
An insurance verification specialist will verify patient’s eligibility for dental services before the office visit. For new patients, all insurance information is collected before they come to the office. For the dental office verifying each patient’s eligibility and benefits will ensure faster turnaround times for reimbursement along with fewer returned or denied claims due to eligibility issues. Insurance verification companies work directly with the payers. They make the calls to the insurance company directly and verify all of the patient’s benefits, from demographic data, maximum benefits and date of eligibility to coverage for specific codes and more.
02:18 Benefits of Partnering with an Experienced Dental Insurance Verification Service Provider
Partnering with an experienced dental insurance verification service provider frees up front office staff, who would otherwise have to spend a lot of time determining what information is needed and dealing with long hold with the insurance companies. Allowing a benefit verification specialist to handle these tasks would make patient insurance predictable and allow the dental team to focus on enhancing the patient experience. This will prove rewarding for both the patient and the practice.
And that’s all on this for now. Thanks for listening in.
