Why Do Insurance Companies Require Prior Authorization?

by | Posted: Nov 20, 2024 | Insurance Verification and Authorizations

What Is Prior Authorization?

Prior authorization, also known as ‘prior auth’ or P.A or pre-certification, is a standard management process in the healthcare industry where a healthcare provider gets approval from the patient’s insurance company before prescribing a medication or moving forward with a medical procedure. According to Healthcare.gov, insurance prior authorization is the approval from a health plan that may be required before the physician provides a service or fills a prescription in order for the service or prescription to be covered by the patient’s plan. Without this approval, the insurance company may decline to cover the cost, leaving patients responsible for the full bill.

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Why Is Prior Authorization Mandatory for Health Insurers?

Insurance companies and health plans use prior authorization to ensure that a specific medical service is necessary and cost-effective. Insurance pre-authorization acts as a method of rationing healthcare. It ensures that only those who truly need expensive drugs and services receive them, making sure the treatment is appropriate for the patient.

Reasons for prescription prior authorization:

  1. Ensuring Medical Necessity: Insurance companies use prior authorization to ascertain that the prescribed treatment is medically necessary. The insurer will review clinical guidelines, medical literature, and professional recommendations to ensure that the treatment is appropriate for the patient’s condition.
  2. Cost-effectiveness: One of the primary reasons for prior authorization is to keep a check on healthcare costs. The insurance companies evaluate the necessity of expensive treatments and medications, thereby preventing unnecessary spending. For instance, the patient may only require a generic drug instead of a costly brand-name alternative, if it provides the same therapeutic benefit.
  3. Quality Assurance: Prior authorization helps maintain high standards of care by ensuring that the treatment to be provided is evidence-based and aligns with the latest medical research. This process involves a team of healthcare professionals, including doctors and pharmacists, who review the proposed treatments to ensure they meet established criteria.
  4. Preventing Fraud and Abuse: The process also serves as a safeguard against fraudulent claims and misuse of medical services. By requiring prior authorization, insurance companies can verify the legitimacy of the treatment and ensure that the prescriptions are not being duplicated or misused.

The Impact on Patients and Providers

While prior authorization leads to improved healthcare quality and lowered costs, it has significant impacts on both patients and practitioners alike:

Patients

  • Delayed Care: One of the major drawbacks related to prior authorization is it can delay access to critical care. For instance, a patient with a serious illness had to wait 84 days to get a CT scan due to the hurdles related to insurance processing.
  • Adverse Patient Outcomes: A 2024 survey conducted by the American Medical Association (AMA) found that approximately 25% of doctors indicated that prior authorization requirements resulted in significant negative outcomes for patients, including hospital admissions, lasting health impacts, or fatalities.

Providers

  • Administrative Burden: With long processes and subsequent complexities involved, healthcare practitioners, like patients, find it equally difficult to manage the related paperwork and focus on their job.
  • Reduced Revenue: While delayed prior authorizations can lead to delayed cash flow, denied PA can result in lost revenue for the healthcare providers. This can have a negative impact on small-medium practitioners.

The Future of Prior Authorization on the Healthcare System

The future is promising with adaptation of new technologies and subsequent changes in policies to ease the intricacies involved. AI and advanced systems are expected to alter the existing tortuous process by predicting patient care results and thereby, making evaluations a lot simpler. Additionally, a pragmatic teamwork among doctors, insurers, and patients will make the entire process more efficient, with a greater emphasis placed upon meeting the patient’s needs.

Prior authorization remains a contentious but prevalent practice in the healthcare industry. Seeking authorization before administering a treatment is important for the proper utilization of healthcare resources, but it shouldn’t compromise patient-practitioner needs. Professional medical societies and State/Federal policymakers have already unveiled proposals to simplify and modernize prior authorization. Understanding the pain points and addressing them in a timely manner by adopting advanced technologies, and committing to change obsolete policies, is the way forward in making life easier for patient, practitioner and the insurer.

The future of prior authorization lies in more efficient, transparent and patient-centred processes that maintain its benefits while minimizing the flaws it is known for.

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