Our Efficient Patient Eligibility Verification Process

• We serve a wide range of medical specialties including Physical Therapy, Orthopedics, Oncology, Dental, Chiropractic, Radiology, and Obstetrics and Gynecology.
• Our insurance verification specialists are experts in working with insurance companies directly to check patient coverage. They will verify plan type, plan exclusions, effective dates, patient policy status, primary and secondary payable benefits, in network and out-of-network benefits, out-of-pocket costs, referrals and pre-authorizations and other specific details online or by directly calling the insurance payers.
• We verify both government and other major medical insurance plans including Medicare and Medicaid. Our team has in-depth knowledge about how such plans work for different healthcare facilities such as hospitals, clinics, physicians’ practices, community centers, ambulatory surgical centers and more.
• We can use your practice’s software and scheduler to verify patients’ insurance benefits and perform related tasks.
• Our pricing is affordable and can be per eligibility verification, authorization or on an employee basis.
• We handle all types of claims including Liability, No-Fault or Personal Injury Protection (PIP), and Workers’ Compensation.

OSI has experience in authorizing up to 300 DME cases per day. In order to provide superior quality services, we have a dedicated QA team to monitor the production of the agents doing verifications and authorizations. The work of each agent is randomly audited to ensure that they are meeting a quality service standard of 98% or above.