Outsource Dental Billing Services

21+

Years of Experience

98%

Claim Submission Accuracy

25%

Decrease in Outstanding AR

Dental Billing Solutions Tailored for Your Practice

We begin by evaluating your practice’s needs and goals. From there, we craft a customized dental billing service package at a transparent rate, with no long-term contracts, percentage cuts from collections, or unnecessary charges. This allows you to focus on patient care while we take care of your dental billing and administrative tasks efficiently.

Simplify Dental Billing, Save Time and Money!

Managing billing in-house can be overwhelming – between evolving insurance policies, claims rejections, compliance headaches, and aging AR. That’s where we come in.

When you outsource dental billing to OSI, you are handing over to us all these challenges, thereby eliminating complexity while improving efficiency. Here’s what to expect:

Expertise

Our team brings together industry knowledge and technology to assist you in seamlessly overcoming dental insurance billing challenges in a jiffy.

Transparency

With us, you’ll always know what’s happening behind the scenes. No hidden fees. No unpleasant surprises. Just clear communication and accurate results.

An Extension to Your Practice

We do not just become a tech provider – we become a part of your team. Our collaborative approach strengthens your internal workflow and your team’s capabilities.

No Disruption to Your Existing Systems and Workflow

Our dental billing services require no disruption to your existing software and technology systems. We have experience with the following software:

Ortho & Oral

End-to-End Billing Services

Our top priority is always to ensure your practice gets paid—on time and in full. Our comprehensive dental billing services include everything you’d need to streamline your revenue cycle:

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Dental Insurance Verification

We verify patient insurance coverage before the appointment. Through portal access and live calls, we verify eligibility, benefits, copays, and deductibles to ensure upfront transparency for you and your patients.
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Payment Posting

Our billing specialists post and reconcile all patient and insurance payments within your system. By adhering to this practice, your financial records will be accurate and you benefit from clean reports.
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Claims Submission

We submit clean, accurate claims supported by relevant documentation such as treatment notes, X-rays, lab reports, thereby ensuring timely processing and minimal rejections. Every claim is reviewed before submission.
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AR and Denials Management

We manage insurance and patient AR by following up on balances, appealing denials, and resolving issues quickly. This reduces your days in AR and boosts cash flow.
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Patient Billing

We generate accurate 30/60/90-day patient statements and diligently follow up on overdue balances. Our team sends timely collection letters, helping you reduce outstanding patient debt, improve cash flow, and maintain patient trust.
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Regular Reporting

You’ll receive clear, customized, and actionable reports that give you the full picture regarding claims status, AR aging, revenue insights, and performance trends. Now, make smarter decisions with real-time data.
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Boost your dental practice’s financial performance and patient satisfaction with professional dental billing services.

Speak to an Expert

Service Highlights

We have in-depth knowledge and understand payer-specific policies/coding guidelines. This translates into fewer billing errors and more predictable payments. When you outsource dental billing to us, you benefit from:

Expertise in all dental specialties
Customized dental billing solutions
HIPAA-compliant workflows
No long-term yearly contracts
Multi-tier QA process
Instant, comprehensive reports
Up to 30-40% cost savings

Improve Patient Management and Enjoy Peace of Mind

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Ensure regular and timely reimbursement

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Process billing statements on a daily basis

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Improve claims accuracy with lesser errors

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Collect all dues owed to your practice; promptly

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Minimize outstanding balances and denials

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Refocus your team on patient care and satisfaction

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Stay compliant with ever-evolving regulations

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Track your revenue progress with clear reporting

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We serve all 50 states

Affordable & Flexible Pricing

Our straightforward pricing and flexible service packages help streamline your dental billing workflows in a cost-effective way.

Full-Time Equivalent

In this model, services are billed based on the equivalent cost of a full-time employee (FTE) for a specified duration, usually monthly or annually.

Fixed Cost Pricing

Like an FTE model, a person is dedicated to your practice. Perfect for a practice that is busy. They work as an extension to your business.

Per Transaction Pricing

This option is ideal for a practice that is unsure about their work requirements. This can have per request pricing for eligibility and other functions.

Healthcare and Dental Revenue Cycle Management Process

Don’t let dental billing hurdles hold your practice back!

Call (800) 670-2809 to speak with our experts!

FAQs

What types of dental practices do you work with?

We work with a wide range of dental practices, including general dentistry, orthodontics, periodontics, endodontics, pediatric dentistry, and oral surgery. Our services are tailored to meet the specific needs of each type of practice.

How do you manage denied claims?

When a claim is denied, we review the reason for denial, make necessary corrections, and resubmit the claim. We also handle appeals and work closely with insurance companies to resolve disputes and ensure maximum reimbursement.

Will I increase overhead by hiring a remote dental billing company?

Not at all. In fact, outsourcing will likely reduce your overhead (by as much as 30-40%) and boost your front office productivity. OSI’s experts will handle all your billing, including follow-ups on unpaid balances, so your front office team can focus on other important tasks—like providing great service to patients!

How do we get started with your services?

Getting started is easy. Contact us to schedule a consultation, during which we’ll assess your practice’s needs and discuss how our services can benefit you. We’ll then develop a customized plan and begin the onboarding process to seamlessly integrate our services with your practice.

Why outsource dental billing?

Outsourcing dental billing can expedite the payment process by submitting daily clean claims and accurately applying insurance payments to patient accounts. Many practices have found that outsourcing reduces their billing costs by up to 35%, depending on the service provider.

Why is dental billing important?

Dental billing is crucial for several reasons. Firstly, it guarantees that dental practices receive timely payments for their services, which is vital for their financial stability and profitability. Additionally, precise billing fosters trust between patients, dental practices, and insurance companies.

Will I have a direct contact at OSI or will customer service calls be routed to a call center?

At OSI, each client is assigned a dedicated virtual administrator who specializes in dental billing. If your main billing expert is unavailable, a backup administrator—already familiar with your accounts—will step in, ensuring continuous support.

What does a remote dental billing company do for a dental practice?

A remote dental billing company will:

Perform insurance verifications
Ensure timely and accurate claim submissions
Post insurance payments to the ledger, including adjustments
Handle appeals and secondary claim submissions
Maintain communication with your front office or manager
Review and addresses outstanding balances in aging reports

In short, they can manage your entire revenue cycle!

How do you handle data security?

We prioritize data security by using encrypted communication, secure servers, and strict access controls. Our systems comply with HIPAA regulations to protect patient information and maintain confidentiality.

What is the meaning of dental billing?

Dental billing involves creating claims to submit to insurance providers for reimbursement of oral health services. The dental biller ensures that claims are processed accurately so their employer receives proper compensation for patient care.

How do the teams you work with feel about outsourced, remote dental billing services?

They love it! Here’s what two of our happy clients have to say to you:
“All of our staff loved working with your expert, and her eye for detail was great. I’ll be glad to recommend her as a virtual assistant in your office, as she will be a vital resource to you at any stage of practice…”

James Trevor

“OSI has been such a big help! They were highly recommended by a colleague and their support really made a difference to our practice… They were patient, supportive, well-informed, easy to collaborate with, and enthusiastic about tackling challenges.”

Emily Garrett

What are the benefits of hiring remote dental billing companies?

Working with a professional dental billing company:

Increases revenue potential
Can reduce overhead costs
Enhances both operational and financial efficiency
Lowers stress in the front office
Provides confidence that billing is handled swiftly and correctly
Makes billing an extension of your practice rather than an in-house burden
A dedicated virtual billing expert is assigned to your practice
You can choose how often and in what capacity to use your virtual assistant

“Your team has been incredible and taken so much off my plate! I run a fast-paced, high-end dental practice and constantly felt like I was falling behind. After hiring OSI’s expert, I was able to spend more time interacting with patients and focusing on marketing instead of being buried in paperwork. Thank you so much, OSI”! Teresa, Office Manager

Partner with a Company That Outsources Dental Billing Services