Outsourcing Your Dental Billing

Maximize Profitability & Efficiency by Outsourcing Your Dental Billing

Keeping your practice running smoothly is what we do. As a leading dental billing company, we work hard so you can continue to provide excellence in dentistry and not worry about cash flow.

Managing billing in the dental field is challenging due to frequent changes in payer policies and fee schedules. OSI is one of the nation’s premier companies offering comprehensive outsourced billing services tailored for dental practices. We provide support with claim submissions to help you efficiently manage your practice.

Our dental billing and collection experts have years of experience working with large and small dental offices. They stay on top of insurance regulations and payer policies to help practices ensure dental billing compliance, streamline revenue cycle management, and receive timely and optimal reimbursement.

Our dental billing company in the United States manages your dental insurance billing process efficiently so that there is no stress on your clinical and non-clinical staff. Our dedicated dental billing team will help to streamline your billing tasks, thus improving your cash flow and enhancing patient satisfaction.

Flexible, Flat-fee Pricing Customized to your Needs

Speak to An Expert

Our End-to-End Dental Billing Services

Our comprehensive dental billing services cover everything from patient scheduling and dental insurance verification to billing, payment collections, and accounts receivable management.

Outsourcing dental billing to OSI will save you the costs of having an in-house team to manage these tasks, while freeing up your front desk to handle patient concerns.

Patient Enrolment

Dental billing outsourcing streamlines your patient enrolment process. Our team can handle the enrolment of new and existing patients. We will check details of the demographics including insurance information and confirm all required information has been captured.

Appointment Scheduling

When outsourcing your appointment scheduling, our team can handle your follow-up appointments, re-scheduling and make sure your dental office can focus on what needs to be focused on. With the outsourced team’s working knowledge of dentistry and dental treatment procedures we can work on your practice management system and build and sequence an effective and productive schedule.

Insurance Verification

Failing to check patient eligibility is one of the main reasons for dental claims denial. Outsourcing insurance verification or eligibility checks and getting your procedures authorized before the patient is seen will ensure that you are reimbursed quickly. Our verification checklist is extensive and customizable.

We can gather verifications for everything from

  • The dates for which the coverage is effective
  • The dental codes for the procedure to be performed
  • The waiting period which may be required for certain procedures to ensure they are covered
  • The type of plan and the fee schedules
  • Maximums and deductibles
  • Necessary documentation
  • Last date of service
  • Information for claim submission: phone number, address, payer ID, and fax number
  • Coverage percentage by category
  • Coverage for tooth implant / tooth grafting / crowns, cleanings and build-ups
  • Frequencies for panoramic and full mouth x-rays
  • Missing tooth clause
  • And much more!

Accounts Receivable Management

Accounts receivable (AR) or the money owed to your practice is a key indicator of its performance. Unresolved claims hold up your cash flow, and keeping track of AR is crucial to understand how your practice’s billing and AR management is functioning. Outsourcing billing services to OSI allows you to expand your business while we focus on managing your billing and accounts receivable.

OSI’s proactive support to improve your collections includes the following:

  • Accurate eligibility verifications
  • Translating dental services into proper billable codes
  • Our team has extensive coding knowledge related to CDT, CPT & ICD-10 code changes
  • Code accuracy review
  • Reduce codes to reduce risk of fraud

We will help you implement a system so that claims are followed up in a timely manner and you get paid.

  • Reviewing claims for accuracy before submission
  • Clean claim check
  • 30-day claim follow up
  • Reviewing reasons for denial/rejection/low payments
  • Patient balance follow-up
  • Daily AR review

Filing and Processing Insurance Claims

Insurance companies vary in terms of the information they want and claim submission requirements. We stay ahead of trends, codes, and dental claims submission and billing rules. Our end- to-end HIPAA-compliant outsourced services assure optimization of billing operations, claims processing, and denials management.

Let Us Handle your Dental Billing Tasks

Focus on what’s most important – patient care.

Benefits of Outsourcing Dental Billing to OSI

We have been in business for more than 17 years. Whether you are an individual dentist, endodontist, orthodontist, pediatric dentist, or periodontist, we can help you meet your dental billing needs. As your dental billing outsourcing company, our team works side by side with your office staff to bring you the following benefits:
  • Dedicated dental billing manager
  • Will save more money than hiring your own billers
  • Month-to-month contracts. We believe in earning your business
  • We have comprehensive knowledge of various dental insurances
  • Get your verifications done 5 days ahead
  • We are experts; we will reduce rejections and denial rates
  • Supports coding and billing to meet the latest guidelines
  • Increases collections with proper AR management
  • Ensures insurance expertise and proper communication with payer
  • Have your office staff focus on patient care and growing your business
  • We can obtain medical necessity for things such as oral appliance therapy
  • We will assign a dedicated project manager for each client
  • Quick communication by email, as well as phone calls
  • Our team can follow up with patients for payment collection
  • AR follow-up protocol is set for the first follow-up to occur on the 30th day
  • We will work on your Dental Software as an extension to your practice
  • With us, you only pay for the work or the patient load that you carry

How Does Dental Billing Outsourcing Work?

We understand that outsourcing dental billing can be a little scary. We want you to know that we try to make it as simple as possible. How do we do it?


We listen to get a thorough understanding of the way your practice functions and the issues you are facing. This will allow us to recommend the best solutions.


Our approach is to work as an extension to your business. We will work in sync with your office staff to implement the entire billing process more efficiently.


After identifying problem areas and challenges of your practice, we will devise an effective plan to improve them. A sound strategic plan is essential to achieve success.


The dedicated billing manager we assign will monitor the work regularly, and answer all queries. Progress will be reviewed through monthly meetings.


We will present the plan to you. Discussing the plan and getting your input on it is essential to determine if we have covered all the areas of concern.


Dental billing needs to adapt to evolving federal regulations and insurance rules. We will continually innovate to help you comply with these changes.

Save 30% to 40% of your cost.

Call our toll-free number (800) 670-2809 to speak to our specialist and learn more about our outsourced dental billing services.

See What Our Customers Say

“The team is extremely professional. We feel like we have another team member without needing to train them or any of the downsides to onsite staff. They seem available whenever we need them and work well across our 3 locations.”


Phil Michael

“I have a small two-physician medical practice and initially we tried to do in-house billing. Once we started working with OSI we realized we were leaving a lot of money on the table. I have worked with OSI for the past 4 years.”


Kim Fagan

Dental Billing FAQs

Is support available for all dental specialties?

Yes, OSI has vast experience in providing dental billing services for all specialties, including general procedures, orthodontics, periodontics, oral surgery, endodontics, etc.

We have extensive knowledge of dental insurances including Aetna, Cigna, Delta Dental, MetLife etc.

Why should I outsource my dental billing tasks to OSI?

With our dental billing and coding services, you can benefit from

  • Fast turnaround time
  • Customized billing solutions
  • QA in all departments
  • 30 to 40% cost savings
  • No long-term yearly contracts

Can you work on my system software?

Yes, we can. Our team can work directly on your software.

Are there any long-term contracts?

NO long-term contracts required.

What is outsourced dental billing?

Providing quality care to patients also requires a proper dental billing process that makes sure you get paid on time, your patients know what they owe, and they pay that in a timely manner. This is where outsourcing of dental billing has its advantage. Outsourcing dental billing to OSI will save you the costs of having an in-house team to manage these tasks, while freeing up your front desk to handle patient concerns.

OSI can support your practice in diverse aspects ranging from dental insurance verification to dental billing, and insurance credentialing.

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