Patient appointment scheduling is critical for a successful medical practice; however, it can be time- and labor-intensive. Hundreds of appointments are typically scheduled each week and these may include new patients as well as existing patients. When experience,...
Patient Appointment Scheduling – Benefits of Strategic Planning
Quality of care is the first consideration when patients choose a healthcare facility, but a flexible and …
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Strategies for Optimizing Patient Appointment Scheduling and Access
One of the many services that medical billing and coding companies offer, patient appointment scheduling aims to create a more efficient patient experience and ease workflow for physicians. Patient scheduling is not an easy task: the main challenge is how to schedule...
What Hospitals Should Know about Patient Appointment Scheduling
Long wait times can be a major factor for patient dissatisfaction in healthcare. It could have a negative impact on their healthcare experience and may lead to a negative online review. Poor management of patient appointment scheduling in hospitals is a key factor...
Why Do People Call Hospitals? – Reasons and Tips on Handling Them
While dealing with new patient appointment formalities, electronic medical records, or declining Medicare reimbursements, it may happen that the front office staff or physicians may not handle patient calls in a perfect way. Calls may even go unanswered. More and more...
Medical Appointment Scheduling – Proactive Stance by Physicians boosts Flu Vaccination Rates
A new study by Rutgers researchers has found that patients are more likely to get their influenza vaccine when medical appointment scheduling is done by the physician's office. In other words, asking patients to schedule their own appointments does not work as well as...
Optimize Resource Utilization and Patient Care with Efficient Medical Appointment Scheduling
With the shift to value-based care, the focus is on increasing patient engagement and satisfaction. Efficient medical appointment scheduling plays a key role in increasing patient access to healthcare and optimizing resource utilization in medical practices. Patient...
Insights on Automated Medical Appointment Scheduling
Online medical appointment scheduling plays a key role in physician practice management. Scheduling appointments correctly and efficiently promotes workflow efficiency, increases revenues and improves patient satisfaction. However, there are many challenges which can...
How to Improve a Doctor’s Front Office Efficiency
The front office is a very important aspect of your medical practice and crucial to its success as it sets the tone when the patient arrives. Efficient front office staff enhances the patient experience and reduces wait times, which can make a big difference to your...
EHRs Not Changing Medical Billing Practices – Study Finds
The main objective behind the federal government's initiative to provide incentives to push hospitals and physicians to use electronic health records (EHR) was to improve efficiency and patient safety thereby reducing total healthcare costs. Inappropriate use of the...
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Natalie TorneseCPC: Director of Revenue Cycle Management
Natalie joined MOS’ Revenue Cycle Management Division in October 2011. She brings twenty five years of hands on management experience to the company.
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Meghann DrellaCPC: Senior Solutions Manager: Practice and RCM
Meghann joined MOS’ Revenue Cycle Management Division in February of 2013. She is CPC certified with the American Academy of Professional Coders (AAPC).
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Amber DarstSolutions Manager: Practice and RCM
Hired for her dental expertise, Amber brings a wealth of knowledge and understanding of the dental revenue cycle management (RCM) services to MOS.
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Loralee KappSolutions Manager: Practice and RCM
Loralee joined MOS’ Revenue Cycle Management Division in October 2021. She has over five years of experience in medical coding and Health Information Management practices.