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Medical Billing Company
Outsource Strategies International is a medical billing company based in the United States managing all aspects of Revenue Cycle Management for healthcare providers. We provide personalized service to physician offices, clinics, multi-specialty practices, and group practices among other healthcare organizations. As one of the leading medical billing companies, our goal is to streamline everything from scheduling, insurance verifications, authorizations, and coding, to medical billing and collections to help you run your organization more efficiently.
Submitting accurate medical claims to insurance carriers is the key to getting paid quickly and efficiently. With the constantly changing, complex medical billing and coding requirements, maintaining a healthy revenue stream has become quite challenging. With our highly trained team of certified coders, leading technology and proven processes, we provide customized solutions specific to your requirements.
Enrolling patients into the practice management system for billing. We capture all the demographic information correctly for medical billing after checking for any missing information.
As one of the leading medical billing companies in the U.S, our goal has always been to provide quality medical billing services to the industry.
Successful medical billing companies are well-versed in interpreting and posting payments from insurances and patients. Our team has been trained to do payment posting and make sure every line item is checked, qualified and then posted so no money is left behind.
Our team is knowledgeable in several specialties and insurances, which allows us to manage AR and negotiate payments, making sure that we handle questions from insurances and patients.
Our certified coders have experience in medical coding for all specialties. We are knowledgeable in hospital/in-patient coding, DRG/ICD-10-CM, CPT/ ICD, HEDIS and Audits.
Reporting is critical for clarity for any client when dealing with a medical billing company. OSI provides easy-to-access reporting that can be customized to your requirements.
OSI or Outsource Strategies International is a service provided specifically to the Healthcare industry by Managed Outsource Solutions. The company was established by healthcare management leaders, clinicians and specialists in services we provide. We have been in business since 2002. Our goal is to provide innovative and comprehensive solutions in healthcare that focus on improving medical practices by providing services from front office administrative management, insurance verifications and authorizations to back office coding, billing and collection. Our clientele are mainly group practices, multi-specialty practices and individual physicians.
What Make Us DIFFERENT?
No Long-term Yearly Contracts
30% to 40% Cost Savings
Eligibility Verifications and Authorizations
We can work on your software or use ours
As required for medical billing companies, we are HIPAA-compliant and fully aware of and sensitive to the regulations regarding the confidentiality of patient information. Every client of ours will be assigned a project manager with whom you can communicate quickly.
We can work on our medical billing and practice management software or yours. Qualified specialists at our medical billing company will accurately record, register and track each patient’s account. Our certified coders are thoroughly knowledgeable in CPT®, HCPCS Level II, and ICD 10 codes.
Client Success Story
Our employees are qualified, trained and managed by experienced managers. They go through rigorous training in revenue cycle management and are experienced in all matters pertaining to medical billing and collections. We can handle small and big practices. Your practice is in good hands with us, but don’t just take our word for it.
Case Study for a Comprehensive Gastroenterology Practice: Medical Billing and Coding
OSI (Outsource Strategies International) is offering complete revenue cycle management service including medical billing, coding verifications, and insurance follow-up and collections for the highly rated…
Revenue Cycle Management for Sports Medicine Practice
The client was going through a phase of growth and needed support for that. Their office manager was handling all the collections, which compromised the attention she could set apart for other areas of the business. The need for expert handling of revenue…
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Key Strategies To Prevent E/M Mistakes And Denials
PODCAST by Meghann Drella, CPC: Senior Solutions Manager: Practice and Revenue Cycle Management, Healthcare Division
The key to maximizing payment and avoiding risk of audits is proper documentation and coding of E/M patient visits. The main reasons for the denial of E/M claims are assigning the wrong codes and reporting codes that do not support the services provided. Here are the top strategies to prevent E/M mistakes and denials –
Choose the code that best represents E/M services rendered: There are different levels of E/M codes, which are governed by the complexity of the visit and documentation requirements, and certain other factors. According to CMS, the main variables that need to be taken into account when selecting E/M codes are:
- The Patient type (new or established) – New patients are those who have not received any professional service from the healthcare provider within the last three years; and established patients are those who have received professional services from the healthcare provider within the previous three years.
- The Setting/place of service – The physician-patient encounter could take place in an office or outpatient setting, a hospital inpatient, an emergency department, or a nursing facility.
- The level of service provided based on the extent of the history, the extent of the examination, and the complexity of the medical decision making. Typically, the higher the complexity of the encounter, the higher the level of the code reported. Unless coding based on ‘time’, these three key components are enough to meet E/M documentation requirements.
Starting January 2020, evaluation and management (E/M) has new codes for e-visits that Medicare will reimburse.
Provide clear documentation for Level 4 Office Visits: When time is the main element in the patient’s visit, the appropriate time-based service code needs to be captured. However, choosing a , Level 4 E/M code based on time, proper documentation that clearly describes what was done and why is crucial, according to a 2018 Medical Economics article. The reason is that Level 4 E/M codes come under payer scrutiny as they are associated with higher payments. The report notes that if the physicians choose a Level 4 E/M code based on time, their documentation must clearly describe what was done and why. In the absence of proper documentation, the physician could come under the microscope if the payer suspects up coding. The article notes that focusing on diagnosis codes can help justify the basis for E/M level selection based on time. Another point to note is that time spent on extent of the counseling and coordination of care should also be documented. These services are above and beyond the E/M code and documentation must really reflect this fact.
Ensure services rendered are “reasonable and necessary”: According to CMS, when assigning an E/M level, medical necessity means “the services furnished in accordance with accepted standards of medical practice for the diagnosis or treatment of the patient’s condition.” Medical necessity is determined by the severity of the patient’s problem. To prevent claim denial, it should be ensured that the service provided was reasonable and medically necessary.
If it wasn’t documented, then it wasn’t done. Physicians should ensure clear and legible documentation in the medical record. New documentation guidelines for office- and outpatient-based E/M services came into effect on January 1, 2019. According to these rules, the provider can reference previous information and document an update from the last visit. However, physicians should know the documentation guidelines followed by their non-Medicare payers as these may differ from CMS guidance.
Stay informed about updates: The AMA recently released CPT errata and technical corrections and knowing these changes is necessary to ensure correct coding. The E/M section, under the Non-Face-to-Face Services heading, the Remote Physiologic Monitoring and Treatment Management Services introductory guidelines has been revised to specify that codes 99457, 99458 should be reported for the first completed 20 minutes and each additional completed 20 minutes, respectively, of clinical staff/physician/other qualified healthcare professional time in a calendar month. Other changes include:
- Deletion of the second instructional parenthetical note following 99458 that states: “Report only 99457 if you have not completed 20 minutes of additional treatment regardless of time spent.” Do not report 99457 for services of less than 20 minutes.
- Revision of the third instructional parenthetical note following 99458 to read: “Do not report 99458 for services of less than an additional increment of 20 minutes.” These became effective Jan1, 2020.
I hope this helps, but please remember that documentation as well as a thorough knowledge of payer regulations and guidelines is critical to ensure accurate reimbursement for the procedures performed.
Thanks for joining me and Stay Tuned for my next Podcast.
OSI offers medical billing services for several specialties
- General Surgery
- Internal Medicine
- Pain Management
- Physical Therapy
To learn more about our medical billing company and the customized services we provide, call 1-800-670-2809 today! Get started now with our HIPAA-compliant medical billing services and save up to 30-40% or more of your costs!