Outsource Strategies International (OSI) is a reliable provider of healthcare outsourcing services based in Oklahoma, US. The company offers insurance eligibility verification for medical practices of all sizes and specialties. With their expertise in the field, the OSI team has assisted a well-known medical billing firm from Holladay, Utah with accurate and timely insurance verification services. This medical management company is the billing partner for a retina ophthalmology practice, the largest in southeast Texas that specializes in medical and surgical management of diseases of the retina.
The Holladay firm that is committed to ensuring that physicians earn more and faster without compromising on patient satisfaction, wanted support for insurance verification that was proving to be too time consuming and resource draining. Their concern regarding outsourcing was dispelled when OSI took up the challenge and performed well, meeting their requirements regarding volume, time, accuracy and cost-effectiveness.
The competent workforce at OSI first provided a small trial and then a live trial running for 3 days during which they had no issues in meeting the production. The services verified include procedures such as intravitreal injections, ocular trauma repair, laser treatment of the retina, pneumatic retinopexy, sclera buckle, vitrectomy and secondary intra-ocular lens implants including scleral and iris fixation of intraocular lens implant. 5 FTE and a QA manager were assigned for handling the project and overcoming the challenges successfully.
The client has been with OSI for around a year now and is happy with their functioning. As a result of the efforts taken by the team, 98% accuracy is maintained for all the verifications and the verification for procedures is handled 2 weeks in advance. OSI’s recording of the verification calls that helps provide valuable back-up has been applauded by the client.
Reliable and HIPAA-compliant, Tulsa-based OSI’s services is available for all major medical specialties including ophthalmology, neurology, dentistry and plastic surgery among others, dramatically reducing the clients’ AR cycle and streamlining revenue flow.